Shipping Policy
Free Shipping in the Contiguous U.S.
Orders are fulfilled from our U.S. warehouse. Processing typically takes 1–3 business days. Estimated delivery is 5–10 business days after shipment. Tracking information will be provided once your order ships. Carrier selection may vary based on destination and lithium battery shipping requirements.
Shipping Defaults
| Supported Area | Contiguous 48 U.S. states |
|---|---|
| Processing Time | Typically 1–3 business days |
| Estimated Delivery | 5–10 business days after shipment |
| Tracking | Provided once the order ships |
| Carrier | Selected based on destination and lithium battery shipping requirements |
| Shipping Cost | Free within the contiguous United States |
Destinations Not Supported
- Alaska
- Hawaii
- U.S. Territories
- APO/FPO addresses
- PO Boxes
Use a physical street address in the contiguous United States for delivery.
Lost or Damaged Shipments
Contact WinPower promptly with your order number, destination and photos of any visible package damage. Keep the packaging and follow the carrier or WinPower instructions while the shipment is reviewed.
Time-Sensitive Orders
For a time-sensitive order, email sales1@winpower.us with your destination ZIP code, product model and desired delivery date. Carrier selection and shipping details are confirmed based on the destination and lithium battery shipping requirements.